Return Policy

Our Shipping / Return Policy

 

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please email info@theempressalchemyco.com to request a refund, and we will assign you a tracking #.

Return Exceptions

Teas and elixirs can not be returned if they are opened. 

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

We do not refund the original shipping and handling that you paid on the order.

Exchanges

If your item new and unused, you may exchange it for a different item.